The entire platform was planned at once
Starting assumption
The product will work only when all roles, sections and integrations are ready.
Superficial decision
Build the full foundation and launch to a broad audience to “collect feedback”.
Key question
Which single assumption, if wrong, devalues most of this work?
Testing method
One segment and one completed journey with fixed success criteria.
Solution made possible
The business saw real behaviour before investing in the rest of the platform and changed the priority of sections.

